Denmark
timeXtender GROUP

 

 

Cisco Europe lays foundation
for more efficient BI reports with timeXtender

 

“The perceived value of a Business Intelligence solution is at the front end, but 80% of the work
goes to building the datawarehouse behind it.”  
Ronny Luyten, Business Operations Manager at Cisco Europe


Sector

ICT, Telecommunications and IP based technologies


Profile

Cisco Systems is market leader in IP-based solutions for speech, data video and mobile applications on public and private networks. Quoted on the stock market, Cisco reaches annual revenue of € 36 billion with about 65,000 employees.


Challenge

Cisco’s marketing department wanted to consolidate different BI solutions and enterprise dashboards into one centralized environment that would integrate information from external research agencies and the results of customer satisfaction surveys (CSAT) with internal company figures.


Solution

timeXtender proved to be a particularly user-friendly solution to build appropriate BI cubes, addressing both internal company information and external market information in one environment.


Benefits

· Integration of external data with internal company information
· 80% efficiency increase when building new BI reports
· No intervention needed from IT department
· Fast implementation in 3 weeks with 2 days user training
· Strong partnership with timeXtender

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